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Wirecities First Class Support

Support is the most vital aspect to all customers when choosing a web hosting. Wirecities understands that everyone has different technical levels when it comes to building and uploading websites and wants to ensure that every customer is catered for in the most suited way to them.

It's rare for a web host to welcome feedback, but that is exactly what Wirecities does. We want to hear from our customers, we want to know about improvements we can make to our service, features that customers would find useful and any problems they are having with their account. It seems obvious to us, that to get this valuable feedback from our customers we need to provide as many avenues as possible for them to contact us on.


Skype or Phone

Our support team is available 24 hours a day, 7 days a week.
Click here to Connect to one of our Skype agents: 'Wirecities'

Toll-free (in North America): 1-(877)-468-4334

Email

Our technical support team is also available 24 hours a day. Please submit a ticket with any of your questions or queries and we'll get back to you within the hour.

support@wirecities.com | billing@wirecities.com

Live Chat

We know that sometimes you need that answer right now, so out Live Chat team are also on hand 24/7 to answer your quick support queries or pre-sales questions. Click the Live Chat button to speak to our team right now.

Online Knowledge Base

Our Online Knowledge Base contains hundreds of detailed articles , designed to answer most commonly asked questions and walk you through most technical tasks. If you are having problem understanding how something works, you'll likely find your answers here.

Consult Knowledge Base >>

Community Forums

Our forums are home to a variety of users , including customers and staff, that are always willing to help and discuss new ideas. Submit your questionspublically here or consult what others have asked or (answered in the past)!

Visit the Forums >>